Learnership

Digital Banking Assistant

  • Posted by Absa
  • Moletsi Mall
  • Closes 15 November 2026

Summary

Help customers transition into the digital world by guiding them through the use of Absa ATMs, digital kiosks, and the smartphone banking app.

About the role

As a Digital Banking Assistant, you will be the friendly face greeting customers as they enter the branch. Your primary mission is to reduce queue times by hosting the digital zones, teaching tech-shy clients how to use self-service platforms safely, and assisting with simple troubleshooting on mobile devices.

Requirements

• Grade 12 (Matric) certificate with a pass in Mathematics or Mathematical Literacy.
• Strong interest in technology, smartphones, and digital applications.
• Exceptional patience, clear communication skills, and a passion for customer service.
• Must reside within the local Polokwane/Moletsi region.
• Certified copy of South African ID.
• Certified copy of Matric Certificate.
• A brief, 1-page CV.